Apr 16, 2025
No club is immune to crisis, but most are unprepared when it strikes. In this episode, Ed Heil is joined by Andy Skoogman, a seasoned crisis communications expert with a background in law enforcement, media, and private clubs. Together, they discuss the common misconceptions club leaders have about crisis...
Apr 2, 2025
In this episode of Crushing Club Marketing, Ed Heil sits down with Jodie Cunningham, owner of Optimus Talent Partners and a certified Predictive Index partner, to explore how behavioral assessments can revolutionize hiring in the private club industry. Drawing on her years of experience, Jodie shares practical...
Mar 19, 2025
Episode Description
In this episode, Ed sits down with Bret, an expert in change
management and communication, to discuss why successful club
transformations depend not just on strategy but on how change is
communicated. They explore the unique challenges of implementing
change in private clubs, the importance of...
Mar 6, 2025
Episode Description
In this episode, we chat with Jackie Singleton and Kristen LaCount
from The Country Club about their approach to club communications.
From the evolution of their communications department to managing
capital project messaging, they share practical insights on
building member trust through...
Feb 20, 2025
In this episode, Ed talks with Jason Becker, CEO and founder of Golf Life Navigators, about emerging trends in private club membership and why clubs should prepare for higher-than-normal attrition rates. Jason shares insights from his company's extensive data collection and explains why the real estate market is...